Well after months and months of problems with my 17″ top of the line MacBook Pro, I’ve finally managed to get something aranged with Apple that I am satisfied with.

I bought a 2200 quid laptop about 8 months ago and so far Ive had 3 replacements, and after I settled on a unit that was ok, the trackpad kept screwing up so i had the top case replaced 4 times. Enough was enough so I called Apple and didnt stop until i reached a resolve.

Long story short, I think Apple have got amazing machines, I need them for my work, but i do think their quality control has seriously dropped even in the last few years. The move to Intel meant that new chips would force them to update their machines more often. I don’t think it was too much to ask for a laptop that is touted at professionals to have a screen that looked good, then to have a working trackpad.

So now I await delivery of a brand new Unibody Macbook Pro that was launched a few weeks ago. I’m quite excited to get this machine, and I have to say that Apple DID handle the complaint seriously, I had a rep call me almost every day (sometimes more than once a day) and they were very fair.

So.. like a kid waiting for a new toy, I have new faith in the fruity company. It pays to perservere.. but 800 quid for 8gig of RAM…you gotta be kidding